Frequently Asked Questions
General
What is SupaGum?
SupaGum is a fast-acting, sugar-free caffeinated chewing gum designed to deliver a quick energy boost without the crash of coffee or energy drinks. Each piece contains 100 mg of caffeine plus 200 mg of L-theanine for smooth, focused alertness.
How long does it take to feel SupaGum’s effects?
Thanks to buccal absorption, you’ll notice increased alertness in as little as 5 minutes—just keep chewing as long as you like!
Is SupaGum sugar-free?
Yes—SupaGum is sweetened with xylitol and contains zero sugar, zero calories, and no aspartame.
Who should use SupaGum?
SupaGum is formulated for healthy adults 18+. Pregnant or breastfeeding women and anyone with a medical condition should consult a healthcare provider before use.
Can I take SupaGum with vitamins or medications?
SupaGum provides a balanced caffeine + L-theanine profile and can be taken alongside moderate vitamin supplements. If you’re on prescription meds or have any concerns, please check with your doctor.
How should I store SupaGum?
Keep in a cool, dry place away from direct sunlight. Each pack stays fresh for up to 24 months.
Orders
Where can I buy SupaGum?
You can purchase directly from our website at SupaGum.com or via Amazon at https://tinyurl.com/AmzSupagum.
What payment methods do you accept?
On SupaGum.com, we accept Visa, Mastercard, American Express, and Discover. On Amazon, use any payment method supported by your Amazon account.
How do I modify my order?
We do not accept phone requests. To request an order modification, email support@supagum.com and your request will be evaluated.
Are subscriptions available?
Subscriptions are coming soon—stay tuned!
Shipping
Shipping
What shipping options are available?
We ship via Amazon FBA. You can choose:
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Standard Shipping (3–4 business days): $6.99, or free on orders of $50 or more
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Express Shipping (1–2 business days): $13.99
When will my order ship?
Orders are handed off to Amazon FBA within a couple of hours of placement and typically ship out almost immediately.
How long does delivery take?
Delivery time depends on the option you select (Standard or Express, see rates above).
Can I change my shipping address after I order?
Email support@supagum.com within 2 hours of placing your order. We’ll do our best to update the address before fulfillment.
What are the ingredients in SupaGum?
Each piece is formulated with Natural Caffeine, L-Theanine, Vitamin B, and is completely sugar-free.
Returns
What items are eligible for return?
We only accept returns of unopened SupaGum boxes. Opened or used boxes cannot be returned.
What is your return window?
All return requests must be submitted within 14 days of delivery.
How do I initiate a return?
Email support@supagum.com with your order number and proof of delivery. If approved, we’ll send you instructions on how to ship the item back.
Product Availability
Is SupaGum in stock?
Yes—SupaGum is available now. Our Amazon FBA warehouses are fully stocked, so you can order today on SupaGum.com or via Amazon at https://tinyurl.com/AmzSupagum.